I've worked with the guys at Lee-Dickens for many years on numerous projects. They have always given me help, guidance and worked with me to develop ideas that I've needed to make our projects successful.
Once implemented their support has been impeccable and nothing has been too much trouble for them to take the time to look at and resolve.
I cannot rate Andy and his team highly enough. They have certainly helped to make a success of our business.
Lee-Dickens have provided us with our telemetry solutions since 2013 and our partnership is still going strong to this day. They have offered us a bespoke package to allow us to monitor our remote sites in an effective manner helping us to identify issues before they occur which reduced our costs on labour and spare parts for our machinery.
No task we have given them has been any trouble and they always revert in a timely professional manner. They continue to offer us updates and improvements to our equipment and advise us what changes to the current markets would be best for the customer. They have resolved any issues we have had with efficiency and a level of professionalism second to none.
Without their support we couldn’t provide our customers with the 24/7 engineering support we need to offer in the current climate.
Lee-Dickens Sitewatch RCMS and supporting MIDI & MAXI Remote Terminal Units enables Airways Corporation New Zealand to provide 24/7 monitoring of communication, navigation and surveillance equipment at 90+ locations around New Zealand.
Lee-Dickens works closely with Airways to develop a bespoke monitoring solution that meets the high standards the aeronautical industry demands. Airways and Lee-Dickens share a 15 year working relationship and I endorse the products and support they provide.
ACS work in partnership with Lee-Dickens at multiple blue chip companies around the country. The Lee-Dickens telemetry equipment enables us to provide high level proactive customer services on containers ensuring businesses are serviced in a timely manner and within all legal parameters. The partnership has not only improved customer services levels but also our levels of compliancy.
Their engineering reports and visits are presented extremely well. Telling the story of their site visits through photos and commentary so customers such as myself with limited engineering knowledge can understand the visit and any outstanding actions.
Our experienced Engineers can offer all the services necessary to take any product from concept through to full production.
Our Cloud Hosted Monitoring Systems and IIOT services are attracting more amd more subscribers, and our commitment to customer service means our support team regularly exceed customers' expectations.